Most common
Back & neck pain
Acute back pain, sciatica, desk-related neck ache and headaches that start in the neck.
Chartered physiotherapy · Tunbridge Wells
Understand your pain. Get moving again with a clear plan.
Private physiotherapy and sports-injury care by the Pantiles. A proper 60-minute assessment with an HCPC-registered physio, a diagnosis explained in plain English, and a programme that fits your life – no GP referral needed.
- Appointments usually within 48 hours
- Open till 8pm Mon & Thu
- Most major health insurers accepted
Next assessmentChecking the diary…
- HCPC-registeredEvery physio, checkable online
- Chartered SocietyMember of the CSP
- 4.8 / 5From 146 Google reviews
- Insured or self-payMost major health insurers accepted
- Late eveningsUntil 8pm Monday & Thursday
What we treat
From a stiff neck to a torn ACL
Whether it came on suddenly at five-a-side or crept up over months at a desk, we start by finding out why it hurts – then build a plan around your work, sport and everyday life.
Shoulder problems
Painful arcs, rotator cuff issues and the slow grind of a frozen shoulder.
Knee & running injuries
Runner's knee, ligament and meniscus injuries, and a structured return to running.
Elbow, wrist & hand
Tennis and golfer's elbow, wrist sprains and stiffness after a fracture.
Before & after surgery
Prehab and rehab for joint replacements, ACL reconstruction and shoulder repairs.
Sports massage
Deep, focused soft-tissue work for training load, event prep and recovery.
Also treated: hip and groin pain, ankle sprains, Achilles and plantar heel pain, hamstring strains, hypermobility, pregnancy-related back and pelvic pain, and work-related aches and strains.
Where does it hurt?
Choose an area to see how we can help
Tap the figure or pick from the list. You'll see the conditions we commonly treat there, a typical number of sessions and the best appointment to start with.
Choose an area on the figure to see how we can help. Not sure, or it's more than one place? An initial assessment covers everything.
Your recovery
From guarded to moving freely
Scroll to follow a typical plan, stage by stage. Everyone's recovery is different – this is an illustration, not a promise.
- Session 1 · 60 minutes
Find the cause
A full history, then movement and strength testing, and a diagnosis explained in plain English – so you know what's going on and why.
- Same visit
Settle it down
Hands-on treatment if it's appropriate, plus two or three exercises sent to your phone with videos.
- Follow-ups · 45 minutes
Build it back up
We review your progress, treat what still needs it and move your rehab on – towards the things your work or sport asks of you.
- Typically three to six sessions
Back to what matters
We'll tell you when you can carry on well on your own – and we'll never book you in for sessions you don't need.
Appointments & prices
Clear prices, no packages to sign up to
Pay as you go after each appointment. We'll only suggest further sessions when they're genuinely likely to help – and we'll tell you if you can carry on well on your own.
Initial assessment
Full history, movement and strength testing, a clear diagnosis, hands-on treatment if appropriate and your written exercise plan.
£7060 min
Follow-up treatment
Review your progress, hands-on treatment and progress your rehab – never a quick ten minutes and a sheet of exercises.
£5545 min
Sports massage
Focused deep-tissue work with Josh for training load, pre-event preparation or post-event recovery.
£5560 min
Video consultation
Assessment and advice from home over a secure video link – ideal for exercise reviews or if you can't get to the clinic.
£5030 min
Prices from 1 January 2026. Card or contactless payment on the day; receipts are emailed automatically for your records or insurer.
Your first appointment
What happens in your 60 minutes
Nervous, or not sure what to expect? Here's exactly how your initial assessment runs. You're welcome to bring a friend or family member.
- First 15 min
We listen
How it started, what makes it better or worse, your work, sport and goals. We also screen for anything that needs a GP's input.
- Next 20 min
We assess
Movement, strength, joint and nerve tests – done gently, and we'll stop if anything is too uncomfortable.
- Next 10 min
We explain
What we think is going on, in plain English, with a realistic picture of how long recovery usually takes.
- Final 15 min
We start treatment
Hands-on treatment if it's appropriate, plus two or three exercises sent to your phone with videos.
Referral, insurance & payment
The admin, made simple
You don't need a GP referral to see a physiotherapist privately. Here's how it works depending on how you're paying.
Do I need a referral?
Physiotherapists are first-contact practitioners: we're trained to assess you directly and will tell you if you need a scan or a doctor instead.
Insurance & payment
- Self-payPay by card or contactless after each session. No deposits, no packages.
- Most major health insurers acceptedWe're registered with most major UK health insurers and many company schemes. Where your insurer allows, we bill them directly.
- ReceiptsItemised receipts are emailed after every visit – handy for cash plans, health schemes and claims.
- ExcessIf your policy has an excess, we'll tell you what you owe before you pay anything.
Before you come in
A quick checklist so you get the most from your first hour. Tick them off as you go.
0 of 6 ready
Your clinicians
Small team, one plan, no hand-offs
You'll normally see the same clinician throughout. Every physiotherapist is registered with the Health and Care Professions Council (HCPC) and is a member of the Chartered Society of Physiotherapy. You can check any of us on the public HCPC register by searching our name.
Patient stories
Back to the things that matter
Shared with permission. Everyone's recovery is different – these are real-world examples, not promises.
Knee replacement rehab
“I was nervous about pushing my new knee. Tom's plan was steady and clear, and the gym sessions gave me my confidence back. I'm on the bowls green again – and walking the dog the long way round.”
- Week 1Walking with a stick
- Week 6Stairs without the rail
- Week 12Back at bowls
“Months of neck ache from working at the kitchen table. Priya explained exactly why it was happening and gave me three exercises that actually fit into my day. Six weeks on, I barely notice it.”
“Knee pain had stopped my Sunday long runs. Tom filmed my running, changed two things and built my mileage back up properly. No more guessing.”
“Booked a 7pm slot online on the way home from work. Josh's massage before my first triathlon was brutal in the best way – legs felt fresh on the day.”
Online booking
Book in about a minute
Live availability for the next two weeks. Nothing to pay now – you'll get a confirmation email and a text reminder the day before.
Questions
Good to know before you come
Still not sure?
Call reception and one of our physios will ring you back the same day for a free 10-minute chat about whether physio is right for you.
Call 01632 960 214What should I wear?
Something you can move in. For lower-back, hip, knee or ankle problems, bring shorts. For neck and shoulder problems, a vest top or sports bra is ideal so we can see how your shoulder blade moves. We have private changing space and towels, and you can stay as covered as you're comfortable with.
Do I need a GP referral?
Not if you're paying yourself – just book. Some insurers ask for a GP or online GP referral before they'll authorise treatment, so check with them first. See referral & insurance for details.
What's your cancellation policy?
Please give us at least 24 hours' notice to change or cancel, so we can offer the slot to someone in pain. Appointments cancelled with less notice, or missed, are charged in full. If you're suddenly unwell, call us – we can often switch you to a video consultation instead.
Is there parking?
Yes – two free patient bays directly behind the clinic (please mention it when you book if you need one), plus a pay-and-display car park two minutes' walk away. We're a 5-minute walk from Tunbridge Wells station and on several town bus routes. The clinic is on the ground floor with step-free access.
How many sessions will I need?
It depends on the problem, how long you've had it and your goals. Many people need between three and six sessions, spaced out as you progress, but we'll give you a realistic estimate at your first appointment – and we'll never book you in for sessions you don't need.
Will it hurt?
Some tests and treatments can be a little uncomfortable, but we'll always explain what we're doing and check in with you. You're in control and can ask us to stop at any time.
Do you treat children and teenagers?
We see young people from age 12, usually for sports injuries and growth-related pain. Under-16s need a parent or guardian with them.
When should I see a GP or call 111 instead?
If your pain follows a serious fall or accident, or comes with numbness around the groin or saddle area, new bladder or bowel problems, unexplained weight loss or feeling generally unwell, please contact your GP or NHS 111 straight away. In an emergency call 999.
Find us
A calm clinic by the Pantiles
Opening hours Checking…
Bank holidays: closed. Online booking is open 24/7.
Contact & address
Pantiles Spine & Sports Physio
7 Nevill Mews
Tunbridge Wells, Kent
TN2 5TX
Your next step
Ready to stop guessing?
Book a 60-minute assessment today – appointments usually available within 48 hours.
- No GP referral needed
- Nothing to pay until the day
- Free to change up to 24 hours before